Frequently Asked Questions
Everything you need to know about your DraftKings Shop experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental U.S. Custom or print-on-demand apparel may require an additional 2-3 days for processing before shipment.
What is your return policy for apparel?
We accept returns on unworn and unwashed items with original tags attached within 30 days of delivery. Please note that personalized or final sale items are not eligible for return.
How do I know which size to order?
Each product page features a detailed size chart. Our apparel generally follows a standard athletic fit, but we recommend measuring a favorite garment at home to compare against our specifications.
Can I track my shipment in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Are DraftKings Shop gift cards available?
Currently, we offer digital gift cards that can be purchased directly through our site and delivered via email. These are valid only for merchandise and cannot be used for sportsbook or DFS credit.